Frequently asked questions
Answers to the questions we are asked most often. Missing one? Write to us.
01
Booking and payment
01How do I book a session?
Through the booking form, by e-mail or by phone. We reply within one business day with a slot and a written quote. The booking is firm once the quote is accepted and the deposit paid.
02What deposit is required?
A deposit of 30% of the amount including VAT. It is a deposit ("acompte") within the meaning of Article L.214-1 of the French Consumer Code, not an "arrhes" payment: it commits both parties and is deducted from the final invoice.
03Which payment methods do you accept?
Bank transfer or card payment at the studio. There is no online payment on this site. The balance is paid at the end of the session or on delivery of the files, as stated in the quote.
04Can I reschedule my session?
Yes, free of charge up to 7 days before. Between 7 days and 48 hours, the deposit is carried over once to a new date within three months. Less than 48 hours before, it is retained. Lessons can be rescheduled free of charge up to 48 hours before. Details in our terms of sale.
05Do I have a right of withdrawal?
If you are a consumer and book at a distance (form, e-mail, phone), you have 14 days to withdraw. If you expressly ask for the session to take place before that period ends, the amount for the service already provided remains payable. See the withdrawal section of our terms.
06Do you invoice businesses?
Yes. Businesses pay on the basis of prices excluding VAT, with a compliant invoice and payment within 30 days end of month at the latest, unless agreed otherwise in writing.
02
Sessions at the studio
01What are your opening hours?
Tuesday to Saturday, 11:00–21:00, by appointment, by appointment only. Sessions outside these hours are possible on request.
02How many people can come?
Up to eight people for a band, companions included. Beyond that, let us know: the control room is not designed for an audience.
03Can minors record?
Yes, from the age of 12, with the written consent of a legal guardian, who books and signs the quote. For under-16s, a responsible adult stays for the whole session.
04Is the studio accessible?
The studio is on the ground floor with one 12 cm step and a removable ramp on request. The toilets are not wheelchair-adapted. Let us know before your visit so that we can arrange your welcome.
05Can we smoke or drink at the studio?
The studio is non-smoking, vaping included. Drinks are allowed in the lounge area, not in the control room or near the equipment.
03
Files and rights
01Who owns the recordings?
Your authors' and performers' rights remain yours. The producer's rights in recordings made at the studio are assigned to you in writing once the invoice is paid in full.
02How long do you keep my files?
The session is archived for 12 months after delivery, then deleted, unless you ask in writing for an extension. Always keep your own copy.
03Do you use artificial intelligence on my voice?
We never use your recordings to train an artificial intelligence system or clone a voice without your separate, explicit written consent.
04Can you use my track to promote the studio?
Only with your written consent, given for a specific use (an excerpt on our website or social media). You can withdraw it at any time for the future.
05What if I use a sample?
You guarantee that you hold the necessary permissions for anything you bring (sample, purchased instrumental, lyrics). The studio does not check these rights on your behalf.
04
Personal data and cookies
01What data do you collect?
The data you send us to book (name, e-mail, phone, project) and, during sessions, recordings of your voice. Everything is set out in our privacy policy.
02Do you use cookies?
No. The site sets no cookies and uses no analytics or advertising tools. It only remembers your choice on the information banner, in your browser, for 6 months. See our cookie policy.
03How do I exercise my rights?
Write to [email protected]. We reply within one month. You can also lodge a complaint with the CNIL, the French data protection authority, if you believe your rights have not been respected.

A project in Toulouse?
Let's talk about your next session
Tell us about your project: reply within one business day with a slot and a written quote, no obligation.